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Shipping Time for each Products Varies.
Kindly Find the Shipping Details on the Product Description .
Tap "Shipping" for the information
* Shipping Time might be longer due to force majeure, unexpected events and local government restriction
* Kindly Read Our COVID 19 policy here:
At checkout, you have the option to choose your preferred payment method. We accept secure payments for both local and international customers through the following methods:
Please note that an additional exchange fee may apply if your currency differs from US dollars. If you have any questions or concerns about the payment process, please feel free to contact our customer support team for assistance.
We take pride in offering a 100% Happiness Guarantee for our customers. If you're not completely satisfied with your purchase for any reason, please contact us and we will make it right if the following condition has not been met. Our goal is your satisfaction.
Order Cancellation and Modification Policy:
- Customers may cancel or modify their orders within two hours of placement to prevent disruption to our order processing and potential delays. As most of our products are made to order, we kindly ask customers to email us with any concerns. Please be aware that we do not accept cancellations or modifications through phone calls or SMS messages.
A $10 fee will be applied to canceled orders to cover the bank transaction fees associated with refunding the full payment.
We offer a 30-day Return & Exchange Policy:
If a product arrives damaged or faulty, customers are required to send a photo of the product to our email address ([email protected]) within 24 hours of receipt in order to qualify for our replacement and refund policy. Upon receiving the photo, we will promptly offer a replacement, with no need for the customer to return the original item. Should the replacement item also arrive damaged or faulty, we will provide a full refund, and the customer may keep both items.
Product replacement or refund is not applicable for personalized products, such as blankets, handheld mirror, shirts, wall art, and more, due to the following reasons:
· Change to a bigger size or color (size selection is clearly shown on the product page)
· Wrong detail on the personalization (clearly shown on the product page)
To be eligible for a return, goods must be unopened, unused, undamaged, and accompanied by proof of purchase.
If you wish to return a product, please email us at [email protected] with the subject line "Returns," and include your order number, name, and reason for the return.
We will provide instructions on where to send the returned goods. We strongly recommend that you obtain proof of postage when returning goods to avoid "lost package" situations.
Please note that customers are responsible for the shipping costs of returned items.
Once we receive and inspect the returned item, we will send a confirmation email to the customer, notifying them of the status of the refund.
If the refund is approved, it will be processed, and a credit will automatically be applied to the customer's credit card or original payment method shortly after.
All of our products are Hand-made in the U.S.A by awesome working moms
We hire and train working mothers and pay a living wage. We are proud to support strong communities
Did you know? Hypoallergenic is a marketing term with very little real meaning.
It's fine to get our jewelry wet! Wear it in the shower or while swimming, just make sure to dry it afterwards!
Caring for our jewelry is simple, as the metals don't easily tarnish. Here are some basic tips:
PRIVACY STATEMENT
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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
SECTION 2 - CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at [email protected]
SECTION 3 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.
Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 5 - THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Links When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
SECTION 7 - COOKIES
Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not. _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. _secure_session_id, unique token, sessional storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
SECTION 8 - AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 9 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at [email protected]
“This site is owned and operated by Christian Villar”
Family First
+447563662408
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