COVID-19 Policy

First and foremost, we are committed to the health and safety of Family First employees and to our valued customers.

We are in compliance with the Government's Anti-Covid 19 Procedures such as proper social distancing and strict disinfection of each product before shipping it out.

Shipping Delays and Production are inevitable during this pandemic, kindly read our shipping and production times:

https://familyfirstgs.com/apps/help-center#!hc-shipping

With this event, Shipping Time might take longer but do not worry as it will surely arrive and we are coordinating closely with the Major Logistics Company. 

Here are the following link for the Logistics Company COVID 19 Response:

USPS: https://about.usps.com/newsroom/covid-19/

UPS: https://www.ups.com/us/en/about/news/important-updates.page

In the event that government requirements affect our ability to get your products to you, we’ll let you know promptly at checkout.

If your order is shipping to a school or business, we recommend shipping to a residential address instead.

We want to get your awesome products delivered ASAP and these destinations may be closed for the time being. If your package gets returned, we can’t always guarantee reshipment.